At BURTON STATE BANK, the basis of each customer relationship, many of which span generations, is trust. As financial service professionals, entrusted with sensitive financial information, we respect the privacy of our customers and are committed to treating customer information responsibly. Our Customer Information Privacy Principles serve as standards for all Burton State Bank employees with regard to the collection, use, retention, and security of individual customer information.

At Burton State Bank, we believe the confidentiality and protection of customer information is one of our fundamental responsibilities. While information is critical to providing quality service, we recognize that one of our most important assets is our customers’ trust.  The information presented below is provided to our customers with regard to their financial privacy.  The words "We", "Our" and "Us" refer to Burton State Bank.

When we use the words "you" and "your", we mean the following types of customers:

All of our consumer customers who have a continuing relationship with us, such as:  Deposit Account, Loan Account, and/or Safe Deposit Box.

We will tell you the sources for nonpublic personal information we collect on our customers.  We will tell you what measures we take to secure that information.

We first define some terms.

*  Nonpublic Personal information means information about you that we collect in connection with providing a financial product or service to you.  Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records.

* An affiliate is a company we own or control, a company that owns or controls us, or a company that is owned or controlled by the same company that owns or controls us.  Ownership does not mean complete ownership, but means owning enough to have control.

* A nonaffiliated third party is a company that is not an affiliate of ours.

The information we collect:

We collect nonpublic personal information about you from the following sources:

* Information we receive from you on applications or other forms.

* Information about your transactions with us.

* Information about your transactions with nonaffiliated third parties.

* Information from a consumer reporting agency.

* Information we receive as a result of verifying customer information.

Information we disclose about you:

We do NOT disclose any nonpublic personal information about you to anyone, except as permitted by law.

The confidentiality, security and integrity of your nonpublic personal information:

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.  We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard you nonpublic personal information.

Nonpublic personal information and former customers:

We do not disclose nonpublic personal information about former customers, except as permitted by law.

Notice of Customers' Right to file a Complaint

The Burton State Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking.  Any consumer wishing to file a complaint against the Burton State Bank should contact the Texas Department of Banking through one of the means indicated below:

In Person or by U.S. Mail:  2601 North Lamar Blvd., Suite 300, Austin, Texas, 78705-4294

Telephone No:  877-276-5554

FAX No:  512-475-1313

E-mail:  consumer.complaints@banking.state.tx.us

Website:  www.banking.state.tx.us